💰 Refund Policy – Bazaarlk.com

At Bazaarlk.com, customer satisfaction is our priority. As a multi-vendor marketplace, refunds are handled according to the individual vendor’s policy, but we ensure a fair and transparent process for all buyers.

1. General Refund Guidelines

Refund requests must be submitted within 7 days of receiving the product.

To be eligible, the item must be:

Unused and in original condition

In the original packaging

Accompanied by proof of purchase (order number, receipt)

2. Non-Refundable Items

Refunds are not applicable for:

Digital/downloadable products

Gift cards

Perishable goods (e.g., food, flowers)

Personal care products (e.g., cosmetics, unless damaged or defective)

3. Damaged / Wrong Products

If the item is:

Damaged,

Defective, or

Not as described,

you are entitled to a full refund or replacement.

📷 Please send photo proof of the item and packaging to support@bazaarlk.com.

4. How to Request a Refund

1. Log in to your account on bazaarlk.com

2. Go to My Orders

3. Select the order and click "Request Refund"

4. Describe the issue clearly and attach images if needed

5. Wait for confirmation from the vendor or Bazaarlk.com support

5. Refund Approval & Processing

Once approved, refunds are processed within 5–10 working days

Payment will be credited to your original payment method (card, bank, or wallet)

If payment was made via Cash on Delivery, we will arrange a bank transfer

6. Vendor Responsibility

Each vendor on Bazaarlk.com is responsible for:

Accepting/denying refund requests

Resolving buyer issues

Maintaining fair return/refund policies

However, Bazaarlk.com will intervene if a vendor does not respond within 3 business days.

7. Contact Us

If you face any issues or need help with a refund, please contact:

📧 support@bazaarlk.com